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Title
Text copied to clipboard!Pool Server
Description
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We are looking for a Pool Server to join our hospitality team and deliver exceptional service to guests enjoying our poolside facilities. As a Pool Server, you will be responsible for taking food and beverage orders, ensuring timely delivery, and maintaining a clean and welcoming environment for all guests. This role requires excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced outdoor setting.
The ideal candidate will have previous experience in food and beverage service, preferably in a hotel or resort environment. You should be comfortable working in various weather conditions and be able to stand and walk for extended periods. A strong attention to detail and a commitment to guest satisfaction are essential for success in this role.
Your primary duties will include greeting guests at the pool area, presenting menus, taking accurate orders, and delivering food and drinks promptly. You will also be responsible for maintaining cleanliness in the poolside area, including clearing tables, wiping surfaces, and ensuring that all service areas are tidy and well-stocked.
In addition to providing excellent service, you will be expected to follow all health and safety regulations, including proper food handling procedures and poolside safety protocols. You may also assist with setting up and breaking down poolside events or special functions.
This position offers a great opportunity to work in a vibrant and dynamic environment, interact with a diverse range of guests, and be part of a team that values professionalism, hospitality, and teamwork. If you are enthusiastic, service-oriented, and enjoy working outdoors, we encourage you to apply for this exciting role.
Responsibilities
Text copied to clipboard!- Greet guests at the pool area in a friendly and professional manner
- Present menus and take accurate food and beverage orders
- Deliver orders promptly and ensure guest satisfaction
- Maintain cleanliness of poolside tables and service areas
- Restock supplies and ensure availability of menu items
- Follow all health, safety, and sanitation guidelines
- Assist with poolside events and special functions
- Handle guest complaints or concerns with professionalism
- Coordinate with kitchen and bar staff for timely service
- Ensure compliance with resort policies and procedures
Requirements
Text copied to clipboard!- Previous experience in food and beverage service preferred
- Excellent communication and interpersonal skills
- Ability to work outdoors in various weather conditions
- Strong attention to detail and organizational skills
- Ability to stand and walk for extended periods
- Basic math skills for handling payments and orders
- Knowledge of food safety and hygiene practices
- Positive attitude and team-oriented mindset
- Flexibility to work weekends, holidays, and varying shifts
- High school diploma or equivalent preferred
Potential interview questions
Text copied to clipboard!- Do you have previous experience as a server or in hospitality?
- Are you comfortable working outdoors in hot or humid conditions?
- Can you work weekends and holidays as needed?
- How do you handle difficult or dissatisfied guests?
- Are you familiar with food safety and sanitation procedures?
- Can you carry trays and walk long distances comfortably?
- What motivates you to work in a customer service role?
- How do you prioritize tasks during busy periods?
- Are you certified in any food handling or alcohol service programs?
- What languages do you speak fluently?
